🔒 PRIVACY POLICY

LIT Recovery Pro
📅 Last Updated: October 24, 2024

1 INTRODUCTION

LIT Recovery Pro ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

By downloading and using LIT Recovery Pro, you agree to the practices described in this policy. We prioritize transparency and data security in all our operations.

2 INFORMATION COLLECTION AND USE

To provide its core functionality, the app requires access to certain information:

📞 A. CONTACTS / PHONE NUMBERS

The app processes phone numbers from your imported PDF files.

  • Purpose: To facilitate calling and messaging (WhatsApp/SMS) customers for payment recovery.
  • Storage: All data is stored locally on your device with encryption.
  • Sharing: We do NOT share this data with any third parties.

💾 B. EXTERNAL STORAGE

  • Purpose: To allow you to upload PDF files containing customer outstanding data.
  • Access: We only access files you explicitly select for import.
  • Control: You can revoke storage access anytime from device settings.

3 DATA PROTECTION & ENCRYPTION

🛡️
Your Data Security is Our Priority
📱
Your Device
🔐
AES Encryption
☁️
Secure Storage
  • All sensitive data stored locally on the device is encrypted using Android's Security Crypto library (EncryptedSharedPreferences and AES encryption).
  • Data synced to Firebase is protected by Firebase Security Rules.
  • We implement industry-standard security measures to prevent unauthorized access.
  • Regular security audits are conducted to ensure data integrity.

4 DATA SHARING

🚫 WE DO NOT SELL YOUR DATA

We DO NOT sell, trade, or otherwise transfer your personal information or your customers' data to outside parties. All data is for your own enterprise/recovery use.

Your business data remains strictly confidential and is used solely for the purpose of payment recovery management within your organization.

5 PERMISSIONS

The app will request the following permissions, each with a clear purpose:

📢 POST_NOTIFICATIONS

To send you PTP (Promise to Pay) reminders and payment follow-up notifications.

📞 CALL_PHONE

To initiate calls directly from the app to customers for payment recovery.

📁 READ_EXTERNAL_STORAGE

To allow PDF file import containing customer data.

All permissions are optional where possible, and you can manage them through your device settings at any time.

6 YOUR RIGHTS & DATA CONTROL

As a user, you have the following rights regarding your data:

  • Access: You can view all data stored by the app within the app interface.
  • Deletion: You can delete imported data and customer records at any time.
  • Export: You can export your data for backup or transfer purposes.
  • Revocation: You can revoke app permissions from device settings.
  • Account Deletion: If applicable, you may request complete account and data deletion by contacting us.

7 DATA RETENTION

We retain your data only for as long as necessary to provide our services:

  • Local data remains on your device until you manually delete it or uninstall the app.
  • Firebase synced data is retained according to your account settings.
  • Upon uninstallation, all local data is automatically removed from your device.
  • You may request complete data deletion by contacting us directly.

8 THIRD-PARTY SERVICES

LIT Recovery Pro uses the following third-party services solely for technical infrastructure:

  • Firebase: For secure cloud backup and synchronization (protected by Firebase Security Rules).
  • Google Play Services: For app distribution and updates.

These services have their own privacy policies, and we ensure they comply with data protection standards.

9 CHILDREN'S PRIVACY

LIT Recovery Pro is a business/enterprise application designed for professional payment recovery management. It is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children.

10 POLICY UPDATES

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:

  • Update the "Last Updated" date at the top of this policy.
  • Notify you through the app or via email if you have provided contact information.
  • Obtain renewed consent where required by applicable law.

📞 CONTACT US

If you have any questions regarding this privacy policy, you may contact:

Faisal Abbas
📱 0336-7866994
📧 faisal@litrecovery.pro

We are committed to addressing your privacy concerns promptly and transparently.